1. Introduction
Welcome to Nordic Riders AS (“Company,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, and protect personal data when you visit thenordicriders.com (“Website”) or use our services, including motorcycle rentals, custom itineraries, guided and self-guided tours, and other related services.
We comply with Norwegian law and the General Data Protection Regulation (GDPR).
2. Data We Collect
We collect the following types of personal data:
- Contact Information: Name, email address, phone number
- Booking & Service data: Rental dates, Motorcycle model selection, Travel preferences (for custom itineraries), Pick-up and drop-off details, Optional add-ons (gear, equipment, etc.)
- Payment Information: Payments are processed securely by third-party payment providers. We do not store or process full card details ourselves.
- Usage Data (Collected automatically via cookies and analytics tools): IP address, device type, browser type, operating system, page visited, interaction patterns and usage behavior.
- Identity Documents: Passport or national ID card, drivers license & International drivers license
- Communication Data: Emails, Contact forms, Social media, Booking inquiries, messages, and feedback you provide
- Photo & Video data: If you participate in tours, rentals, events, or activities where we produce content, we may collect photos or video recordings. We only use such media for marketing purposes as described in our Terms & Conditions.
- Social Media and Influencer Data: Usernames or profile links for collaborations, contests, or campaigns.
3. How We Use Your Data
We use personal data for the following purposes:
- To provide, maintain, and improve rentals, tours, and custom itineraries
- To process bookings and payments
- To prepare documents and rental contracts
- To communicate about reservations, updates, and service information
- To provide customer support
- To personalize user experience on our Website
- To create marketing materials based on photo/video content (with your consent as required)
- To comply with Norwegian accounting, VAT, and legal obligations
- To prevent fraud, misuse, or security breaches
- To send you promotional communications if you have given consent
4. Legal Basis for Processing Data
We process data based on:
- Contractual Necessity: To fulfill your rental, booking, or service agreement
- Consent: For marketing emails or certain cookies
- Legal Obligation: Accounting, VAT requirements, identity verification
- Legitimate Interest: Website security, service improvement, fraud prevention
5. Data Sharing & Third-Party Services
We do not sell or trade personal data. However, we may share data with:
- Service Providers: Payment processors, Email and communication tools, Analytics and marketing tools, IT and hosting providers,
- Legal Authorities: If required to comply with Norwegian or EU law. Third-party providers operate under their own privacy policies.
- Business Partners: Accommodation or partner activity providers. Collaborators involved in fulfilling the itinerary (We do not share identity documents unless absolutely required by law.)
6. International Data Transfers
Since we serve international customers, your data may be transferred outside Norway. We ensure adequate protection through:
- EEA data protection agreements
- EU Standard Contractual Clauses (SCCs), when required
7. Data Retention
We retain data only as long as necessary:
- Booking and rental records: kept for legal and service purposes
- Invoices and accounting data: minimum 5 years (required by Norwegian accounting law)
- Identity documents: retained only for the period required to validate the rental
- Marketing data: until you withdraw consent
- Cookies: according to expiration periods described in our Cookie Policy
You may request deletion at any time, unless legal obligations require us to retain certain data.
8. Your Rights
You have right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent (e.g., marketing emails)
- Object to certain types of processing
- Request data portability
- Restrict processing in specific situations
- File a complaint with Datatilsynet (the Norwegian Data Protection Authority)
9. Cookies & Tracking Technologies
We use cookies to improve user experience, analyze Website traffic, personalize content, and support marketing activities.For detailed information on the types of cookies used and how to manage them, please refer to our Cookie Policy.
10. Contact Forms, Booking Systems & Embedded Tools
When you submit forms or interact with booking systems, we collect the information you provide.
Our Website may include embedded content (e.g., maps, videos) from third-party platforms that may set their own cookies.
11. Security Measures
We implement appropriate technical and organizational safeguards to protect your data. However, no method of transmission or storage is 100% secure.
12. Changes to This Policy
We may update this Privacy Policy when necessary. Updates will be posted on this page with a new effective date.
13. Contact Information
If you have any questions, contact us at:
- Email: the.nordic.riders@gmail.com
- Address: Marie Westbys Veg 131, 2338 Espa, Norway
- Phone: +47 403 24 952
